All items are customized, no returns on items that are correctly produced with the information provided. Returns are allowed for items misspelled or misproduced.
Items are shipped UPS or USPS at our discretion. Shipping will be within of 10 - 15 days after the approval of your order. Only orders with the correct shipping address in the SHIP TO field will be accepted.
We can ship to virtually any address in the US and Canada. Please ask about shipping to other parts of the world
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.